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How Woodards increased property portfolios from 150 to 200+ with Inspection Express

Overview

As Melbourne’s real estate market evolved, Woodards sought innovative solutions to manage a growing portfolio.  Partnering with Inspection Express, allowed Woodards to streamline property management - resulting in efficiency gains of 20-30% and growing their portfolio by over 30%, all while maintaining exceptional service levels.

CHALLENGE

Efficiency in High-Volume Property Management

As Woodards expanded, managing a growing portfolio of properties with limited resources became increasingly difficult. Property managers were stretched thin, balancing the need for speed with the high service quality clients expected. With day-to-day operations becoming overwhelming, it was clear that traditional methods weren’t enough. Woodards needed a way to not only optimize processes but also ensure their team could keep up with the rapidly increasing workload — without compromising on service. That’s when they turned to Inspection Express.

SOLUTION

Customisation and Innovation with Inspection Express

Woodards adopted multiple Inspection Express products, from transitioning to a paperless office to using advanced tools like Virtual Tours and 360AI. These solutions have streamlined their workflow, significantly cutting time on routine tasks. For example, inspections that once took two hours are now completed in just 40 minutes, thanks to paperless reports and automated systems - enabling its property managers to handle far more properties efficiently.
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RESULTS

Time and Cost Efficiency

Since implementing Inspection Express’s tools, Woodards has seen remarkable improvements in both operational efficiency and financial performance. The streamlined workflows and innovative features have empowered property managers to handle significantly larger portfolios — growing from managing around 150-160 properties five years ago to well over 200 today. This increase in portfolio size has not only reduced workload pressures but also positively impacted the company's fiscal health, enabling them to scale without sacrificing quality.

67% Reduction in Inspection Time:  Slashed inspection time from  2 hours to just 40 minutes per property.

Over 30% Growth in Portfolio Size:  Ability to manage 50 additional properties within the same timeframe!

Up to 30% Boost in Efficiency: Productivity improvements of up to 30%, drastically cutting admin hours.

Improved Client Satisfaction: Significant improvement in tenant and property owner satisfaction.

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CUSTOMER EXPERIENCE

A Client-Centered Approach

The integration of Inspection Express products into Woodards' workflow was a smooth and collaborative experience. The Inspection Express team is known for its adaptability and client-centered approach, evolving its solutions to meet real-world demands. As Simon remarked, "Inspection Express has been a breath of fresh air. They stand head and shoulders above others in terms of responsiveness and their commitment to adapting based on customer feedback."

Hear from Woodards' Property Managers!

Click here to watch the full Property Managers testimonial!

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"Inspection Express has given us the ability to complete our reports quickly and with great quality. It's helped us save time while ensuring accurate and in-depth reports for every unique property."

 

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"The first time I used Inspection Express, it was life-changing. It cut my work time from two hours to just 40 minutes, and the 360 features have made everything even faster. It's fantastic for saving time and serving clients better."

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"Inspection Express has been a game changer. What used to take hours now takes minutes. The 360 virtual tours save so much time, allowing us to get through 4-5 inspections instead of just 1 or 2. It's a breath of fresh air for the property management industry!!"

CONCLUSION

Discover How You Can Achieve the Same Results

Want to learn more about how we helped Woodards grow their property portfolio and improve their operations?